Somalia: Payment Team Mentor


CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.


The Stipends Support for the Somali National Army projects supports the growth and development of the Somali National Army (SNA) by disbursing monthly stipends to up to 6,100 SNA soldiers and four members of the Child Protection Unit (CPU) inside the Somalia Ministry of Defense (MOD). The goal of the projects is to ensure that designated units of the SNA and the civilians comprising the CPU receive monthly stipends to make sure that those units remain cohesive, loyal, and disciplined and that they do not engage in any illegal activities or violate human rights. Our client will also provide field-based oversight to ensure the funds are disbursed through a punctual and transparent e-payment process that is clear of any corrupt or illegal practices. Lastly, Our Client ill ensure that the soldiers receiving stipends under the projects are registered and verified and that they are compliant with the UN Human Rights Due Diligence Protocol (HRDDP).


Role objective:

Reporting to the Project Manager (PM), the Pay Team Mentor (PTM) will lead the conceptualization, planning, preparation and monitoring of stipends activities whilst being the link between the registration project operational activities and deliverables. The PTM coordinates with the Pay Team Observers (PTOs) to ensure that payment and registration data and operations are aligned. He/she also conducts formal “on the job” training and instruction to ensure that field teams are operating at peak efficiency. The PTM is responsible for maintaining the necessary documentation and records relevant to stipends payments. In coordination with the PTOs, he/she will ensure the timely and accurate flow of information and records related to the stipends payment.

Other tasks as required to include:

  1. Undertake and manage the delivery of the stipend payments to the SNA.

  2. Manage and coordinate the functions of the Payment Team Observer and the SNA Registration and Verification teams.

  3. Engage in the strategic examination of organizational engagement in Somalia, development revision and monitoring of the strategic plan;

  4. Ensure linkages to policy, strategy, crosscutting issues, and synergies between regional initiatives;

  5. Assist the PM in development of regional, personal and thematic plans to achieve stated goals and objectives, including developing background and contextual components of work plans;

  6. Enhance and strengthen mechanisms for including impact, outcomes, and measurability from the initial planning process;

  7. Develop tools for monitoring of field activities in line with project objectives;

  8. Measure progress according to monthly timelines, identifying gaps in delivery, proposing solutions in collaboration with the PM;

  9. Troubleshoot, and problem solve when roadblocks are encountered at the field level to ensure the delivery of quality information;

  10. Manage gathering of impact, effect and human interest data from the

Project reporting:

This position reports to the Project Manager (PM), the PTM prepares reports and correspondence

Team management:

The PTM coordinates with the Pay Team Observers (PTOs) to ensure that payment and registration data and operations are aligned



§ Bachelor’s degree in Technical or relevant Degree.

Work experience:

§ Minimum of 7 years of demonstrable relevant Programme & Project Management experience.

Geographical experience:

§ Minimum of 3 years of experience in Africa (essential).


§ Fluency in English is essential.

Key competencies:

Leadership – Proven supervisory ability and/or technical leadership. Ability to maintain effective working relations both as a team member and team leader.

  1. Teamwork – Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

  2. Planning Organization – Ability to manage, organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.

  3. Judgment – Demonstrated ability to apply good judgment and decision making skills.

  4. Communications – Strong spoken and written communication skills.

  5. Problem Solving – Strong analytical and problem solving skills and ability to handle a range of management and coordination issues.

  6. Commitment to Continuous Learning – Willingness to keep abreast of new developments.

  7. Professionalism – Professionalism: sound knowledge of, and exposure to, administrative and financial management issues.

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