Somalia: ECM Operations Officer

Overview of CTG:

  • CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we can act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.

General background of project/assignment:

  • Our client is a division of the Office of Rule of Law & Security Institutions (OROLSI) in the Department of Peacekeeping Operations (DPKO). They are mandated by the UN to ensure an effective, proactive & coordinated response to the problem posed by a wide range of explosive hazards. Legislative mandates also recognize our client’s technical expertise in responding to threats posed by unsecured & unsafe conventional weapons & ammunition stockpiles. As an office within DPKO, our client supports peacekeeping & special political missions in accordance with Security Council mandates.
  • Our client as a component of another UN body in Somalia provides explosive hazard management capacities, including mitigation, to AMISOM as part of a logistical support package. Non-lethal tactical advice & analysis is delivered by our clients Technical Advisers located in each AMISOM Sector Headquarters & at AMISOM Force Headquarters, who support AMISOM planning & operations. Their support includes both enabling (“operate despite IEDs”) & response (“defeat the device”). As a component of the UN Mission in Somalia, they also support the Federal Govt. of Somalia, including the Somali Police Force, Somali Explosive Management Authority & National Security Adviser.
  • The Peace & Security Cluster (PSC) supports & facilitates the work of our client, other UN partners & govt’s. in some 18 countries & territories affected by explosive hazards. PSC provides specialized project management services to efficiently support our client in delivering essential work on the ground in emergency, post conflict & peacekeeping environments with the aim of promoting peace & security, protecting civilians & ensuring long lasting human security.

Background information (job specific):

  • To reduce the threat posed by Radio Controlled IED’s (RCIED’s), specifically during manual approaches by IEDD Operators, our client in Somalia, AMISOM Support Project will deploy several ECM Systems across the 6 x AMISOM Operational Sectors. An ECM Operations Officer is required to ensure operational monitoring of the deployed ECM Systems, the regular maintenance of the ECM system & the training of ECM users. The position will directly interface with the AMISOM Support Project Operations Team & the Training & Mentoring Contractor. To fulfil the required tasks, the ECM Officer/Specialist will be based in Mogadishu with frequent deployments across the 6 x AMISOM Operational Sectors.

Functional responsibilities:

Advisory role:

  • Ensure the provision of technical assistance in the installation & setup of the ECM system.
  • Responsible to provide on request technical advice & guidance to AMISOM IEDD Operators, AMISOM Support Project Operations Team & the Training & Mentoring Contracted Staff.
  • Provide initial & regular ECM system refresher training to AMISOM IEDD Operators, AMISOM Support Project Operations Team & the Training & Mentoring Contracted Staff. MINUSMA operators as required.
  • Responsible to ensure the provision of scheduled servicing of the ECM system is carried out, the identification of failures reported by the ECM system, the solving, repairing or if necessary, escalation of faults to the provider’s technical services.
  • Maintain a technical a technical working relationship with the ECM system provider & document resolutions & analyses trends to prevent technical issues & problems.
  • Perform basic checks, preventive maintenance functions, incident management, troubleshooting & service restoration activities as directed by the ECM system provider.
  • Responsible for uploading & maintaining the current threat wave forms provided by the ECM system provider into the ECM system.
  • Ensure first & second levels of maintenance of the ECM system is in place in accordance with ECM system provider.
  • Ensure the management of spare parts stock & identification of required spare parts & immediately inform the AMISOM Support Project Manager of potential hardware/software problems so that an adequate service layer may be maintained at a specified level.
  • Draft for approval all ECM system technical procedures, publications & guidelines.

Administration:

  • Perform comprehensive administrative management pertaining to the ECM system project, including liaising with all stakeholders.
  • Provide weekly & ad hoc reports on ECM operational activities & implications on the project.
  • Provide input towards our client’s internal strategic review processes, to provide recommendations to improve the quality of the project.
  • When requested, fulfil the role of the specialist ECM Investigating Officer for Detailed Independent Investigations or Boards of Inquiry for explosive hazard accidents or incidents.
  • Other tasks as directed by the AMISOM Support Project Manager.

Project reporting:

  • The position will directly interface with the AMISOM Support Project Operations Team & the Training & Mentoring Contractor.

Team management:

  • Candidates having team management experience is desirable.

Geographical experience:

  • Minimum of 5 year of experience in Africa (essential).

Languages:

  • Fluency in English is essential.

Education:

  • Advanced University Degree (Master’s Degree or equivalent) in Electronics, Communications, Data Processing Management or a related subject with a minimum of 5 years of relevant experience OR First Level University Degree (Bachelor’s Degree or equivalent) in Electronics, Communications, Data processing Management or a related subject with a minimum of 7 years of relevant experience OR Military Experience at the Officer level or Warrant Officer/Senior NCO (Non-Commissioned Officer) with a minimum of 11 years of relevant experience.

Experience:

  • Relevant experience is defined as experience in Electronics, Data Management or other related subjects.
  • 5 years of experience as an ECM System Operator or an ECM System Maintenance Technician is required.
  • Previous work experience in a demanding operational & high-risk environment is required.
  • Experience working in a peacekeeping mission is desired.
  • Proven detailed knowledge of worldwide terrorist tactics & preferably within in the Africa context.
  • Proven experience of Quality Management Systems is required.
  • Training & advisory experience required.
  • Project management qualification or experience is desired.
  • Internationally recognized driving license.
  • Knowledge of UN systems & procedures is desirable.
  • Computer literacy is required.

Language:

  • Fluency in English (reading, writing & speaking) is required.
  • Knowledge of another UN official language is desired

Key Competencies:

  • Strategic perspective: Develops & implements sustainable business strategies, thinks long term & externally in order to positively shape the organization. Anticipates & perceives the impact & implications of future decisions & activities on other parts of the organization.
  • Integrity & inclusion: Treats all individuals with respect, responds sensitively to differences & encourages others to do the same. Upholds organizational & ethical norms. Maintains high standards of trustworthiness. Role model for diversity & inclusion.
  • Leading self & others: Acts as a positive role model contributing to the team spirit. Collaborates & supports the development of others.
  • Partnering: Demonstrates understanding of the impact of own role on all partners & always puts the end beneficiary first. Builds & maintains strong external relationships & is a competent partner for others.
  • Results Orientation: Efficiently establishes an appropriate course of action for self &/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities & takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
  • Agility: Open to change & flexible in a fast-paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences & modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
  • Solution Focused: Evaluates data & courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation & creativity to problem solving.
  • Effective Communication: Expresses ideas or facts in a clear, concise & open manner. Communication indicates a consideration for the feelings & needs of others. Actively listens & proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion & finding common ground.

Other relevant information:

  • To be advised.

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