ICT TECHNICAL SPECIALIST – BAIDOA

EMPLOYMENT OPPORTUNITY

ICT TECHNICAL SPECIALIST

BAIDOA

About the Job

The Information and Communication Technology (ICT) Technical Specialist manages and organizes all ICT systems and services for Baidoa office and Xudur Antenna. S/he assists in designing and installing ICT infrastructure based on defined standards and recommendations.

It is a National/Resident position based in Baidoa, Somalia.

Duties and Responsibilities

· Independently installs, maintains, repairs and monitors ICT equipment in line with ICRC standards

· As a part of global support services handles customer/staff queries and escalates as per the ICT policy

· Ensures ICT inventory is updated regularly, carries out regular physical checks and maintains adequate stocks levels

· Ensures that existing ICT infrastructure is functional and carries out regular maintenance

· Ensures that global/country-level policies and procedures are implemented and adhered to

· Briefs, advises and trains end-users on the ICRC’s ICT systems

· Supports in developing and updating of technical documentation for all IT equipment

· In charge for ICT daily operation of Baidoa Office as well as Xudur Antenna.

Minimum qualifications and required competencies

· Bachelor’s degree or equivalent in Information Technology, Electronics or Computer Science

· 4 years’ troubleshooting experience in the area of ICT service catalogue; workplace services, telecommunications, IT and help desk

· Windows Server Technology Certification

· Security Gateway and Fire wall Certification

· Skilled in LAN and WAN configuration

· Knowledgeable and skilled in Wireless and VSat technologies

· Experience in Project management and report writing

· Ability to work under minimal supervision in a very busy environment

· Good command of English and Somali language

· Good knowledge of the social, economic and political affairs of the assigned region

We Offer

· A dynamic and challenging work environment in an international humanitarian organization

· Training and development opportunities

· A competitive salary with benefits, based on the ICRC Compensation and Benefits framework

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