Leadership: Proactively seeks and recognizes contributions of others; Actively engages teams and encourages dialogue within and across teams; Determines appropriate resources, methods, partners, information and solutions.
Innovation: Adapts deliverables to meet client needs; Interprets policies and guidance within context and applies with judgment; Anticipates obstacles and applies practical solutions; Continually seeks improvement and agility in service delivery; Collaborates to improve methods and delivery.
People Management: Appropriately involves team in different stages of work and decision-making; Seeks and values other’s initiatives and expertise; Supervises teams with consistent direction and drives team engagement.
Communication & Relationship Management: Expresses information and views with adaptive reasoning and appreciation for complexity and variation; Proactively expresses insights and/or questions in order to contribute to clarity, accuracy, and focus in one’s work; Speaks on behalf of team with professionalism and integrity consistent with UN values
Delivery: Takes responsibility for addressing critical situations and delivering core value; Demonstrates commitment to clients and quality; Works to agreed goals dealing with challenges constructively; Responsible for project implementation and/or team deliverables; Ability to exercise sound judgement in delivering services and supervising teams.
Crisis Assessment: Ability to use methods, tools and regional analysis to determine impact of various elements for crisis and post crisis situations.
Information Systems & Technology: Knowledge of IST innovations and concepts and ability to apply them to strategic and/or practical situations.
Knowledge Curation: Ability to turn raw information into useful knowledge, relevant for context, or responsive to stated need
Design Thinking: Knowledge of method (s) for practical, creative resolution of problems and creation of solutions, with the intent of an improved future result.